Returns & Exchanges

At Made By Mitchell, we want you to be obsessed with your Blursh and beauty tools, so we offer a 14-day return window for unopened and unused products in their original packaging. Please note that for hygiene reasons, we cannot accept returns on cosmetics that have been swatched or used.

1

Check Eligibility

Ensure your items are in their original, unopened condition and that your request is within 14 days of the delivery date.

2

Contact Support

Email our customer service team with your order number and reason for return to receive your unique Return Authorization code.

3

Package Your Items

Securely pack your products to prevent damage during transit and include a note with your name and order number inside the parcel.

4

Ship and Refund

Send your package back to our warehouse using a tracked service; once inspected, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing